About Us

We hold the privacy and well-being of our members as our highest priority. We assure you that no personal information shared during your interactions with Mental Health Professionals is disclosed to Ottawa Fire Service. Your privacy is paramount, and we are committed to maintaining the strictest confidentiality standards.

Our relationship with Mental Health Professionals is based on a shared passion to provide our members with the best possible support. This partnership is rooted in the common goal of ensuring your well-being and resilience. It's important to note that no monetary transactions occur between the Mental Health Professionals and Ottawa Fire Service. Instead, the cost of mental health services is covered by your insurance company as per the policy you hold as well as any funding by third party charities. This financial separation safeguards the autonomy of the mental health support process, ensuring that the focus remains solely on your needs and recovery.

Furthermore, it's important to highlight that the regulatory bodies overseeing the psychology industry strictly prohibit payment for leads or clients which when breached can and does lead to losing their license and will seriously affect their ability to practice. This policy reinforces our commitment to your mental health by ensuring that your well-being is never compromised by financial considerations.

We are dedicated to ensuring a secure and confidential environment for all interactions, fostering a supportive atmosphere where you can freely seek the assistance you deserve. Your trust and well-being are at the heart of our commitment.